济南售后服务认证分为二星级,三星级,四星级,五星级共四个等级的认证 发布时间: 2020-02-26 00:13
济南售后服务认证分为二星级,三星级,四星级,五星级共四个等级的认证
Jinan after-sales service certification is divided into two-star, three-star, four-star and five-star certification
售后服务认证,又叫售后服务星级认证,其全名为“商品售后服务评价体系认证”,由国家商务部颁布的首个国家批准的全行业服务认证。根据各项评比得分,共分为4个等级,95分以上即评定为符合最高级别“五星级”要求。
After sales service certification, also known as after-sales service star certification, its full name is "commodity after-sales service evaluation system certification", which is the first industry-wide service certification approved by the State Ministry of Commerce. According to the scores of each evaluation, it is divided into four grades. If the score is more than 95, it will be rated as meeting the requirements of the highest level "five-star".
由于其评定标准严苛,一次性通过“五星级售后服务认证”的几率极低。很多企业首次参评只获得“三星级售后服务认证”,“五星级售后服务认证”需经过数年的优化提升才能通过。
Because of its strict evaluation standard, the chance of passing the "five-star after-sales service certification" is very low. For the first time, many enterprises only obtain "three-star after-sales service certification" and "five-star after-sales service certification" after several years of optimization and improvement.
据了解,公司凡是第一次参加 “售后服务认证”,且以95分以上的高分一次性获得“五星级售后服务认证”,这充分说明其公司售后服务的标准和质量远远领先于所处行业。
It is understood that the company usually takes part in the "after-sales service certification" for the first time, and obtains the "five-star after-sales service certification" with a high score of more than 95 points, which fully shows that the standard and quality of its after-sales service is far ahead of its industry.
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