济南五星服务认证 济南公司售后服务认证办理流程? 发布时间: 2020-02-25 23:58
济南五星服务认证 济南公司售后服务认证办理流程?
Jinan five star service certification Jinan Company after-sales service certification process?
(1)企业向具备资格的售后服务认证机构提出申请,向中鸿认证服务提交售后服务认证申请表和相应资料;
(1) The enterprise applies to the qualified after-sales service certification body, and submits the after-sales service certification application form and corresponding information to Zhonghong certification service;
(2)认证机构负责审查材料,中鸿认证服务合同评审后与企业签订认证合同;
(2) The certification body shall be responsible for reviewing the materials, and Zhonghong shall sign the certification contract with the enterprise after reviewing the certification service contract;
(3)认证机构进行审核方案策划,指派审查组并确定审查时间;
(3) The certification body shall plan the audit plan, assign the audit team and determine the audit time;
(4)审查组到企业现场进行审查和评分,审查结论上报认证机构的技术委员会;
(4) The review team shall go to the site of the enterprise for review and scoring, and the review conclusion shall be reported to the technical committee of the certification body;
(5)认证机构的技术委员会对审查组上报的案卷进行审定,确定是否可以颁发服务认证证书
(5) The technical committee of the certification body shall examine and approve the files submitted by the review team to determine whether the service certification certificate can be issued;
(6)企业获取证书并在证书有效期内保持证书的有效性。
(6) The enterprise obtains the certificate and maintains the validity of the certificate within the validity period.
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