济南五星服务认证 山东企业为什么要申请售后服务认证？ 发布时间: 2020-02-25 23:58
Why should Shandong enterprises apply for after-sales service certification?
1. We can improve the service consciousness and service ability of the staff through the commodity after-sale certification, and then improve the service level, and finally improve the benefit of the enterprise by enhancing the customer satisfaction;
2. Certification certificate is issued by the third-party certification body approved by CNCA, and the credibility of the certificate is more easily recognized by customers, so as to achieve the purpose of enterprise publicity;
3. At present, the certification of goods after-sales service has begun to be the threshold of government acceptance, involving large-scale project bidding, government procurement, government quality award selection, etc., and the early certification can take the lead in participating in the above activities;
4. Ordinary competitors generally only have ISO9001 certificate, which can only show that their products are of good quality, but it is difficult to prove that their after-sales service is good. Getting the after-sales service certificate of goods can better show the ability of enterprises in the competition.
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